7 Sections
23 Lessons
10 Weeks
Expand all sections
Collapse all sections
Module 1: Introduction to Privacy and Confidentiality
4
1.1
What is privacy?
1.2
What is confidentiality?
1.3
Examples in support work
1.4
Module 1 Quiz
10 Minutes
5 Questions
Module 2: Legal and Ethical Obligations
4
2.1
Overview of Australian Privacy Principles (APPs)
2.2
NDIS Code of Conduct responsibilities
2.3
Your duty as a support worker under law
2.4
Module 2 Quiz
10 Minutes
5 Questions
Module 3: Handling Participant Information Safely
5
3.1
Storing files and client records securely
3.2
Transporting participant info (paper or digital)
3.3
Gaining informed consent for sharing info
3.4
Sharing info only on a “need-to-know” basis
3.5
Module 3 Quiz
10 Minutes
5 Questions
Module 4: Boundaries and Conversations
4
4.1
Talking about clients in public spaces (e.g., in a café or car)
4.2
Use of names, photos, or stories in group chats or online
4.3
What to do if a client shares private info about someone else
4.4
Module 4 Quiz
10 Minutes
5 Questions
Module 5: Digital Privacy and Record Keeping
5
5.1
Secure use of Bamboo Care software, phones, and emails
5.2
Using personal phones for work communication
5.3
Passwords, log-out practices, and safe file storage
5.4
Shift notes and support logs: writing with professionalism
5.5
Module 5 Quiz
10 Minutes
5 Questions
Module 6: Breaches and Reporting
5
6.1
Examples of accidental breaches
6.2
What to do if a breach occurs (reporting to manager, apology)
6.3
Consequences of serious or repeated privacy violations
6.4
Keeping a culture of confidentiality in the workplace
6.5
Module 6 Quiz
10 Minutes
5 Questions
Module 7: Review & Final Assessment
3
7.1
Key takeaway summary
7.2
Course feedback
7.3
Quiz
10 Minutes
10 Questions
Confidentiality and Privacy in Practice
Curriculum
This content is protected, please
login
and enroll in the course to view this content!
Home
Courses
Search
Search
Account
Login with your site account
Lost your password?
Remember Me
Not a member yet?
Register now
Register a new account
Are you a member?
Login now
Modal title
Main Content